Karen came to us after several other unsuccessful care agency matches. We have been delivering care to Karen for over 2 years now and have helped her to reduce her need for care by half in that time.
Initially we were visiting four times a day to support her in all aspects of her care, we quickly realised that there was more that could be done to help Karen get her independence back, so we set about getting her moved to a less socially isolated location and getting a mobility scooter for Karen.
Further to this as Karen still wanted her independence back at night, so we helped to secure funding for equipment that would allow her to get herself in and out of bed.
For Karen the key has been that we have treated her as an individual and have considered her emotional and mental well-being as a key part of her care.
LENGTH OF CARE:26 months
CATEGORY:PARKINSON'S DISEASE CARE
LENGTH OF CARE:6 months
JOAN AGED 87 / PARKINSON'S DISEASE CARE
We initially began caring for Joan daily to support her having a wash, getting dressed and into her lounge. Joan had Parkinson's Disease with limited mobility, speech and her cognition has been affected. Over time it became apparent that Joan was coming to the end of her life. We liaised with her local community health team and GP surgery to ensure that the right equipment was in place for us to care for Joan and we met with her family to talk about her care package and how and when it needed to be increased to provide Joan with the right care, privacy and dignity to meet her end of life needs. We spoke with our care staff on a regular basis to support them in caring for someone who is terminally ill.
Our staff were with Joan when she died, they were able to comfort her immediate family and as many of us were able to attended her funeral to say our goodbyes. Both Liz and Hazel were conscious of supporting the staff who had been with Joan when she died and the staff as a whole.
We talked about Joan at our next meeting about the care we provided and whether anything could have been changed with regards to the care provision.
ANGELA AGED 81 / POST HOSPITAL CARE
Angela came to us following a stay in hospital and at a local care home after having a fall and sustaining a fracture. Up until her fall. Angela had been an active member of the community. As her mobility has now reduced considerably the decision was made to have care.
Initially we were visiting four times a day to support her in all aspects of her care, as her condition and mobility improved and with regular reviews we are now visiting once a day to support Angela in having a wash and preparing her breakfast.
For Angela her and her families fears about not being able to manage at home have been allayed. We put Angela in touch with a local private physiotherapist and OT who have worked on her confidence and mobility.
For Angela the key has been that we have treated her as an individual and have considered her emotional and mental well being as a key part of her care.
CATEGORY:POST HOSPITAL CARE
LENGTH OF CARE:6 months
I'm not sure how I would have coped without you. I'm sure I would not be feeling confident and happy to face the future.
CATEGORY:END OF LIFE CARE
LENGTH OF CARE:1 week
’I wish I had known you were her 3 years ago, I believe it would have made the world of difference to Mike and me.’’ ‘Mikes Wife’
MIKE AGED 87 / END OF LIFE CARE
Mike had Parkinson's Disease with limited mobility but came to us with terminal cancer. We liaised with Mikes wife to ensure we knew his wishes and how best to make him comfortable in his last days. All of our care staff understood the need for dignity and respect and what was required to make Mike comfortable.
Our staff were not with Mike when he died, but they were able to comfort her immediate family and Liz and Hazel went out to perform the last offices for Mike. Many of us were able to attend his funeral to say our goodbyes.